Shipping policy

**Shipping Policy**

All orders are shipped from our warehouse in Chongqing, China.

**Processing Time**
Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email once your order has been processed.

**Shipping Time**
Standard shipping to European Union countries typically takes 8-15 business days for delivery.

Please note that delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events outside our control.

**Shipping Costs**
Free standard shipping on all orders.

**Order Tracking**
A tracking number will be provided via email once your order has been shipped. You can track your package through the carrier's website using this number.

**Customs, Duties, and Taxes**
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We are not responsible for any delays caused by customs clearance processes.

**Incorrect Shipping Address**
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply for reshipment.

**Lost or Damaged Packages**
If your package is lost or damaged in transit, please contact us immediately at ashynworks@outlook.com. We will work with the carrier to resolve the issue. For damaged items, please keep the original packaging and take photos for insurance claims.

**Contact Us**
If you have any questions about shipping, please contact us at:
ashynworks@outlook.com